Question 1

What are lash extensions?

Accepted Answer

Eyelash extensions are semi-permanent synthetic fibers used to create more volume while lengthening and extending your natural eyelash. There are two different types: classics - one single extension to one natural eyelash + volumes - customized handmade fans are made from multiple smaller lash extension fibers and are wrapped on each individual natural eyelash

Question 2

What are eyelash extensions made of?

Accepted Answer

Eyelash extensions are made of a premium synthetic material called PBT. Polybutylene terephthalate is a synthetic semi-crystalline engineered thermoplastic or is a thermoplastic engineering polymer. All lashes whether synthetic mink, synthetic silk, or supermink are made of PBT.

Question 3

Are eyelash extensions safe to get when you are pregnant?

Accepted Answer

Generally speaking, eyelash extensions are a safe and non-invasive cosmetic procedure.

Necessary precautions need to be taken by your lash technician during the appointment✨. It is always recommended to 𝐜𝐨𝐧𝐬𝐮𝐥𝐭 𝐰𝐢𝐭𝐡 𝐚 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐩𝐡𝐲𝐬𝐢𝐜𝐢𝐚𝐧 before getting lashes while pregnant. 👩🏻‍

* For most women, sensitivity to smell is higher during pregnancy. They become more conscious of chemicals and other things. It is important that the lash studio where you are getting your treatment is well ventilated. 🫧
* An eyelash appointment can take up to three hours where the client typically lays flat on their back. Laying flat on their back is not a recommended position for pregnant women especially if they’ve reached over 20 weeks. It is recommended for pregnant clients to lie on their side with their heads straight during the procedure.🤍
* The client can also put a pillow behind their spine, under their leg, or between the legs to provide comfort and support; this can help relax and reduce stress.😌
* Small breaks should be incorporated within the appointment to help the appointment go smoothly. You can even opt to go through with the application of one eye at a time. And don’t forget to take your time. 💤

Question 4

How long are eyelash extension appointments?

Accepted Answer

Your very first lash appointment will be a full set of lashes and will take around 2-3 hours to complete. If you’re going to get your lashes filled it will take between 1-2hrs, depending on look and how many healthy natural lashes you have.

Question 5

What should I wear to my lash appointment?

Accepted Answer

Be comfortable! You’re laying down for between 2-3 hours so dress comfy, bring socks and sweater just in case.

Question 6

Can I wear makeup to my lash appointment?

Accepted Answer

It’s required that your eye area be clean and completely free of makeup. Please attempt to not wear (near the eye area) moisturizer, foundation, under eye concealer, mascara, etc. You will be required to remove any makeup/moisturizer around your eye area before the start of your appointment. Come prepared with a clean face so your artist has the most time possible to spend on your lashes. It is required to shower before your appointment but if you’re coming from work, try not to use an oil-based makeup remover as it leaves a residue. Washing your makeup off with a cleanser and water are best.

Question 7

Do you offer foreign fills?

Accepted Answer

Unfortunately at Cube Beauty, we do not offer foreign fills. This is due to many reasons such as differences in products, techniques, and tracking your retention. Removal and a new set is what I suggest to new clients or you can wait it out until they are all gone and we can give you a full set! Totally up to you!

Question 8

I can’t leave my house without mascara, I really can’t wear any?

Accepted Answer

YEP! You are correct! We know that you’re busy and so if you’re coming from work or running errands, please arrive to your appointment early to clean your lashes onsite so when your lash artist is ready to start your lashes, you’re ready to go!

Question 9

If I am coming for a fill, should I wash my lashes?

Accepted Answer

Yes! Washing your lashes twice per day with a lash-safe cleanser is important. Cleaning your lashes will not only extend the life of your lashes but will keep them clean and looking fresh each day! It will also help prevent any irritations and bacteria that build up on your lash line.

Question 10

Can I wear my contacts?

Accepted Answer

We suggest removing your contacts when you arrive at your appointment just to ensure as little irritation during your appointment as possible.

Question 11

Should I curl my natural lashes before my lash appointment?

Accepted Answer

Nope! We prefer to work with your natural lashes… straight lashes are better for the adhesive to bond and hold the lash extension.

Question 12

Should I bring my headphones?

Accepted Answer

Absolutely! If you’re planning to listen to music or a podcast during your appointment bring your headphones! We suggest having a playlist/podcast lined up as you won’t be able to open your eyes during the appointment.

Question 13

What about my cellphone?

Accepted Answer

You will likely use your phone for your music or podcast, which is great. but we ask that you silence your phone and text notifications as it’s a distraction. Most clients view their lash appointment as a time to disconnect and relax.

Question 14

What happens if i fall asleep? Is that okay?

Accepted Answer

Absolutely! Don’t worry about falling asleep, your lash artist wants you to be as comfortable as possible during your appointment! It does not bother us at all. Lash naps are amazing.

Question 15

How much should I tip my lash artist?

Accepted Answer

The standard tip range is between 15-20%.

Question 16

How long do lash extensions last?

Accepted Answer

Depending on several factors, #1 being maintenance. Fill appointments are advised every 2-3 weeks to replace lashes that have shed or outgrown naturally. eyelash extensions over 3.5 weeks would be considered a full set.

Question 17

Is the adhesive safe?

Accepted Answer

Yes! The adhesive provides low fumes with a long hold time of up to 8 weeks and 0.5-2 second bond time.

Question 18

Will extensions hurt or harm my natural lashes?

Accepted Answer

Since extensions are applied to your existing natural lashes, away from the base of your skin, the natural lashes are not harmed. Extensions should not force natural lash to shed or break unless improperly applied or the extension is too heavy for the natural lash.

Question 19

Will I be able to sense that I am wearing lash extensions?

Accepted Answer

The extensions are placed 0.5-1mm from the base of the lashline. Therefore, you won't be able to feel the extensions.

Question 20

Can I wear makeup with eyelash extensions?

Accepted Answer

No mascara or eyeliner is needed. If wearing eyeshadows or liners, proper cleansing is imperative.

Question 21

My own lashes have been coming off with the extension, is this normal?

Accepted Answer

Some people aren't aware, but we lose anywhere from 1 to 5 natural lashes per day — just like hairs on our heads, they replace themselves as new ones grow!

You will notice that you lose more natural lashes than normal twice a year (usually at the end of Summer and the beginning of Spring) – this is called seasonal shedding, and you will normally find that your lashes seem to be falling out more quickly than normal –and that a lot of new baby lashes have come through at your next appointment.

Don't be alarmed; it happens to everyone once or twice a year, and if you're concerned, contact or speak with your lash artist, who can examine the health of your lashes at any time!

Question 22

Do I need to take a break with lash extensions? If so, how often?

Accepted Answer

With proper application and aftercare your natural eyelashes should not be damaged. But if you get lash extensions often (you keep up with your refills) and you are hitting 6 months to a year of being consistent, a two week break can be beneficial but is not completely necessary!

If their lash break exceeds two weeks, some clients opt for lash lifts to still have an additional ‘umph’ to their lashline without the worry of extensions.

However if you decide to continue getting lash extensions without taking a break we do recommend keeping up with cleaning your lashes daily and even using a eyelash safe serum to maintain and strengthen the natural lashes.

Question 23

What can I do to make my lashes stay longer?

Accepted Answer

The best tip is to stop touching them, the oils in your fingers can break down the adhesive, not to mention that you are probably pulling some off on your own. The less you mess with them the better off you’ll be.

Next, follow the proper aftercare instructions. Cleaning, paying attention to sleep positions, washing them and etc.

Even consider going a length shorter or thinner diameter to increase retention!

And lastly, keep up with your fills on the regular

Question 24

Is the application process painful at all?

Accepted Answer

No! Not at all + if they are applied properly they shouldn’t hurt! Eyelash extensions are applied directly to the eyelash itself, so there is zero contact with the skin.

The lash appointment may feel a little weird the first time, but once you get used to the process you should be so comfortable that you even want to nap!

At Cube Beauty we use high-quality, low-fume glue, which (unlike cheaper products) does not burn or sting. ⚡️

People with extremely sensitive eyes or sinus problems may get some watering and slight stinging at the end, but this normally subsides within seconds.

Please alert us if you are experiencing any stinging during the treatment – some individuals with very dry eyes/eyes that don’t close properly may do, and we will adjust our procedure to keep you comfortable.

Question 25

Why do my lashes flip or lay sideways after a few weeks?

Accepted Answer

Natural eyelashes grow out in a corkscrew motion. Therefore as your natural lashes grow they begin to twist and the attached lash follows. 💫

Refills maintain the dense look of your lash set and to prevent damages from heavy and droopy outgrown lashes✨. Depending on your aftercare and each natural lash cycle, you may need a refill after 2 weeks, or you may need one after 3 weeks.⭐️

During refills, we will remove any outgrown lash extensions that have moved halfway up your natural lash as its grown.🍃 Then we place a new extension/fan on any of the lashes currently without an extension.🌟☁️

If you are leaving your refill longer than 3.5 weeks you are going to be coming to your refill appointment with a lot of natural lashes grown out or without an extension. 🪴 The only option at that point is to do a full set to lash all natural lashes and maintain a full look.🌷

Question 26

How do I make an appointment?

Accepted Answer

Hi there! 😊 Booking an appointment with us is simple! Just visit www.cubebeauty.ca/book-online(http://www.cubebeauty.ca/book-online), choose your service, pick an available date and time, complete the deposit, and you’re all set! We can’t wait to see you! ✨

Question 27

What brow service should I choose?

Accepted Answer

Hey! 😊 It all depends on the look you’re going for and your brow goals! Here’s a quick breakdown:
 • Brow Lamination: Perfect if you love a fuller, fluffy brow look! It lifts and smooths your brow hairs, making them look thicker and more defined.
 • Brow Tint: Great for adding depth and color, especially if your brows are naturally light or have sparse areas. It can give your brows a bold, polished look.
 • Brow Sculpt: Ideal if you want a precise, clean shape! This service includes shaping and grooming, leaving your brows looking fresh and defined.
Still not sure? Feel free to leave your details for a consultation, and we’ll help you pick the best option for your brows! ✨

Question 28

What courses do you offer?

Accepted Answer

Hey! 😊 I offer a variety of courses to help you level up your beauty skills, including lash and brow training, social media guidance, and more! Here’s a quick list:
 • Lash courses (Classic, Hybrid, Volume, Advanced Volume Styling, and Mega Volume)
 • Brow Mastery, Lamination & Tinting
 • Lash Lift & Tint
For more details, you can check out cubebeauty.ca/courses.(https://www.cubebeauty.ca/courses) Let me know if you have any questions! ✨

Allison H.