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Booking Policy

Before scheduling an appointment, we kindly request that you carefully review and understand the following policies. These policies are in place to ensure fairness to all our valued clients. As of Jan 25th, 2025, the following guidelines are in effect:

  • Create an Account: Please ensure you haved create an account before booking to manage appointments such as rescheduling and redeem rewards efficiently.

  • Information and Preparation: Familiarize yourself with FAQs, Preparation, and Aftercare Instructions before scheduling.

APPOINTMENT MANAGEMENT

  • Deposits must be completed to confirm appointment.

  • Non-refundable deposits can be transferred with more than 48-hour notice.

  • Cancellations within 48 hours result in loss of deposit and 50% remaining balance fee.

  • Rescheduling after 48 hours requires an additional $20 deposit.

  • Please refrain from rescheduling more than once, otherwise deposit will be forfeited. 

  • Payment Method: Cash (no tax), debit or credit (+13% HST) at the end of appointment.

  • In person credit card payments are subjected to a (+2.65%) fee. 

PAYMENT & RESCHEDULING

IMPORTANT

  •  We reserve the right to refuse service for persistent tardiness, improper maintenance, or inappropriate behavior.

  • All Sales Final – Please review and agree to all policies before booking.

  • For safety and focus, no guests are allowed in the studio.

  • Punctuality is appreciated to ensure a seamless experience for all Cube Beauty clients. Arrivals exceeding 15 minutes late may be considered a no-show and can result in a late fee or the full service amount being charged to the card on file.

  • Late arrivals may require appointment adjustments to avoid impacting following bookings. Rescheduling requests are subject to availability and studio discretion.

LATES & NO SHOWS

  • Follow aftercare – Proper care ensures the best retention and lash health.

  • Book refills on time – Every 2-3 weeks with 40-50% of lashes remaining. No refills after 3.5 weeks.

  •  Verify mini-fills – Must be within 9 days with 75% of lashes intact. Send photos if unsure.

  •  No foreign fills – Book ‘Removal & Full Set Deposit’ if you have lashes from another artist.

  • Respecting these policies keeps your lashes looking flawless and ensures the best experience! 

AFTERCARE & REFILLS 

LUXURY EXPERIENCE ENHANCEMENTS

  • Deposits must be completed to confirm appointment.

  • Non-refundable deposits can be transferred with more than 48-hour notice.

  • Cancellations within 48 hours result in loss of deposit and 50% remaining balance fee.

  • Rescheduling after 48 hours requires an additional $20 deposit.

  • Please refrain from rescheduling more than once, otherwise deposit will be forfeited. 

  • Payment Method: Cash (no tax), debit or credit (+13% HST) at the end of appointment.

  • In person credit card payments are subjected to a (+2.65%) fee. 

2026 HOURS

upcoming vacation notice:

Elaine is currently away on vacation and will be welcoming clients back starting Monday, November 9th!

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Appointments are now available to book online. With the holiday season approaching, we encourage you to book ahead to secure your preferred dates and times.

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If your preferred appointment is unavailable, you’re welcome to join the waitlist. (click desired service to join waitlist)

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Thank you so much for your continued love and support. Elaine looks forward to seeing you when she returns! ♡

BEFORE/AFTER hour appointments that start or finish outside designated hours are charged at an additional +$20 fullset, +$15 refill or +$15 lami/lift. Please contact to book.

Our Services

Effortless beauty, elevated.

Cube Beauty
Lash & Brow Artistry

team@cubebeauty.ca

Oshawa, ON

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©2026 by Cube Beauty Inc. All rights reserved.

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